Lawal
Hotel Operations Manager
Sokoto, NG.About
Dedicated and ambitious professional with proven experience in hotel operations management, adept at overseeing daily activities, staff supervision, and implementing effective marketing strategies. Eager to leverage strong problem-solving and leadership skills to drive operational excellence, enhance guest satisfaction, and contribute to organizational growth.
Work
Imanix Guest In
|Manager
Nigeria
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Summary
Managed daily hotel operations, staff supervision, and customer acquisition strategies to enhance guest experience and drive business growth.
Highlights
Directed comprehensive daily hotel operations, ensuring seamless guest services and efficient resource utilization to maintain high standards.
Supervised and trained front desk staff, streamlining guest check-in and check-out procedures to enhance efficiency and guest experience.
Developed and implemented effective marketing strategies, contributing to increased customer acquisition and enhanced brand visibility for the hotel.
Managed vendor relationships and procurement of hotel supplies, ensuring optimal stock levels and cost-efficiency without compromising service quality.
Education
Mac Dave School
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Secondary School
Secondary Education
LGEA Kudenda
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Primary School
Primary Education
Languages
English
Yoruba
Skills
Data Analysis
Data Analyst.
Leadership
Team Leadership, Motivation, Goal Achievement, Inspiring Others.
Problem Solving
Conflict Resolution, Crisis Management, Issue Identification, Problem Identification.
Hotel Operations Management
Front Desk Management, Guest Services, Customer Acquisition, Operational Oversight, Staff Supervision.
Marketing Strategy
Marketing Development, Strategic Implementation, Customer Attraction.
References
Engineer Felix
CEO Imanix Guest In, Phone: 08033874963, Email: hello@reallygreatsite.com
omowunmi Lawal
Caterer, Phone: 07068138395, Email: NIL